top of page
FAQ
-
How long is the Shipping Time For a Print?10 days to 2 weeks for a Gallery Wrapped Canvas Print. Custom Originals are scheduled at the time of order.
-
What If I Want An Original Painting?See the Original Painting Gallery or Contact Us for a Commissioned Original Painting and we will send you quotes. Please send a description, shipping address and size that you desire. We Will Schedule your Shipping Time at that point. ​
-
How Does My Print Ship?Shipping? - Our prints ship via Fed-Ex. Original paintings ship FedEx, USPS or UPS. Contact us for prices on International shipping. ​
-
Our Shipping AddressWestbrook Fine Art P.O. Box 869 Millbrook, AL 36054
-
Refund PolicyREFUNDS Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 7-10 business days. ​ You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 2023 ©Westbrook Fine Art. All rights reserved. - Westbrook Fine Art® is a Registered Trademark. Privacy Policy Built with Storefront & Wix.com.
-
Refund and Return PolicyRefund and Returns Policy We gladly accept returns and exchanges. Just contact us within 2 days of delivery. After we have approved the refund, ship the items back to us within 7 days of refund approval. We don’t accept cancellations, But please get in touch with us if you have any problems with your order. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
-
Shipping charges Policy16" x 20" Canvas Prints are Free Shipping. Larger sizes are a $10.00 Flat Fee in the United States. Contact us for International Shipping Prices.
-
Custom Made Item PolicyCustom ordered Commissioned Paintings and Custom Ordered Merchandise like t-shirts and mugs, etc. cannot be refunded. Because of the nature of these custom made items we can’t accept returns.
-
What if I Want a Larger Size Canvas Print?Just contact us with the size of the gallery wrapped canvas print that you desire, along with your shipping address and we will send you a quick quote.
bottom of page